Last updated: October 7, 2023

We process orders Monday-Friday EST, excluding post-office-mandated holidays: New Year's Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas.

Shipping Cost

We offer free standard worldwide shipping.

• Free shipping on orders equal to or over $59
• We charge a $6.99 shipping cost on orders under $59

Order Handling & Transit Time

Our delivery time starts with the acceptance of the order and considers both handling time and transit time.

• Orders will be shipped in 3-5 business days after you place your order
• Order cutoff time: 6 pm EST 
• We use standard ground shipping for all shipments

Order Tracking & Delivery

Your item will be processed and shipped within business days. Once the order is shipped, tracking details will be emailed to you. If it shows no information updated, please give it another day. You can also track your order by following the tracking link in the email you received.

Frequently Asked Questions

What if your order is never received?

If you don't receive your package within 21 business days, don't hesitate to get in touch with info@coolcoshirts.com

Business Hours: Monday-Friday, 8 am-5 pm EST; we will answer most questions within 24 hours.

Where do we deliver?

We provide worldwide shipping.

Can the order be delivered to multiple addresses?

We do not offer shipping to multiple addresses for a single order. Please place those orders separately if you want items delivered to various addresses.

Do you offer delivery to P.O. boxes or military APO/FPO addresses?

We can send shipments to P.O. boxes and military APO/FPO addresses.

Will I be charged VAT taxes?

For orders in the U.S., all products include taxes and fees.

Items shipping internationally from the U.S. are shipped DDU (delivered duty unpaid), and we do not collect VAT (value-added taxes). All taxes, duties, and customs fees are the responsibility of the package recipient.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

Shipping Policy Disclaimer

Our shipping partners do their best to ensure that you receive your package on time, but sometimes delays may occur. Coolcoshirts is not responsible for delays caused by unforeseen or uncontrollable events, such as:

• Incorrect address
• Missing apartment, building, floor, or unit number
• Bad weather conditions
• International customs procedures

Email Address: info@coolcoshirts.com

Business Hours: Monday-Friday 8 am-6 pm EST

We will answer most questions within 8-24 hours.