FAQs
HOW DO I PLACE MY ORDER?
Choose your style on the product page, click the "Add To Cart" button, and follow the simple steps to complete your order.
We'll prepare your order and let you know when it's coming!
HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders from our store typically ship within 8 to 12 business days(The 3-5 day processing time is not included in our shipping time.). For international orders, transit will take an additional 3 to 4 weeks.
MY TRACKING NUMBER ISN'T WORKING.
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. Please contact the shipping carrier if the tracking number is still not working within a few days.
I NEED HELP WITH A LATE ORDER.
Orders from our store typically ship within 8 to 12 business days. For international orders, transit will take an additional 3 to 4 weeks.
If your order has not arrived after 21 business days, please contact us for timely support.
Note: 3-5 Days Processing time is not included
Email: info@coolcoshirts.com
PAYMENT
What type of payments do you accept?
We accept popular card payments such as VISA, Mastercard, Discover, and JCB. Also, we support PayPal.
When will my card be charged?
Just after your order has been successfully placed.
HOW SECURE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, widely used online to process payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.